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In compliance with Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights

Who is responsible for the processing of your data?


Postal address: PASEO DE EDUARDO DATA N° 3 28010 MADRID

Telephone: 91 7375222


Data Protection Officer: SRCL CONSENUR, S.L.U.

DPD contact:

For what purpose do we process your personal data?

We treat the information provided by patients in order to facilitate the provision of requested health services and the administrative and billing management derived from them.

The images obtained with the video surveillance cameras will only be used for the purpose of security and surveillance of the facilities.

How long will we keep your data?

Law 41/2002, of November 14, basic regulation of patient autonomy and rights and obligations in terms of clinical information and documentation, establishes the obligation to keep clinical records for a minimum of 5 years from the date of discharge. of the last care process. Said norm must be complemented with what is established by the regional regulations that are applicable. If there are regional regulations that establish the obligation of periods of more than 5 years, said period will be taken into account for the conservation of the data. Likewise, they will be kept for the time necessary to be able to face possible claims for civil liability.


What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is compliance with a legal obligation based on the terms and conditions that appear in Law 14/1986, of April 25, General Health, in Law 41/2002, of April 14, November, basic regulation of patient autonomy and rights and obligations regarding information and clinical documentation; as well as the regional regulations that may be applicable.

The prospective or commercial offer of products, services or discounts is based on the requested consent, without in any case the withdrawal of this consent conditioning the execution of the service provided. The sending of appointment reminders or periodic reviews to the patient through any other means (telephone/mail/sms/messaging apps) is necessary for the satisfaction of the legitimate interest of the person responsible for the treatment.

Likewise, your personal data may be used for: sending congratulations, publishing images on the web page, exposing images in congresses or courses, exposing images in scientific publications and sharing images with other professionals as a clinical study case, if you have previously given their consent, without in any case the withdrawal of this consent conditions the provision of the requested health service.

To which recipients will your data be communicated?

The data will be communicated to clinical analysis laboratories, pathological anatomy, AGE surgery and aesthetic medicine, agencies that carry out tax procedures for us, computer maintenance companies, self-employed professionals who work in our facilities, insurance entities in case of have arranged health care insurance in order to bill health spending and public administrations to comply with legal obligations.


What are your rights when you provide us with your data?

The patient has the right to obtain confirmation as to whether or not we are processing personal data that concerns them. Patients have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. .

In certain circumstances, patients may request the limitation of the processing of their data, in which case we will only keep them blocked for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, patients may oppose the processing of their data, in which case we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In addition to the above rights, the patient will also have the right to portability, the right to withdraw consent and the right to file a claim with the Control Authority. The patient has the necessary information at

You can materially exercise your rights by providing a copy of your ID or official document that identifies you, by sending an email to or by postal mail to Paseo de Eduardo Dato n° 3 28010 Madrid.

  • Paseo de Eduardo Dato 3.
    28010 - Madrid

  • T. 917 375 222


  • Monday to Friday
    8.00 to 21.30

    Clinical analysis:
    Monday to Friday
    from 8.00 to 21:30
    Saturday: from 9:00 to 13:00

    Without prior appointment

  • Pº. Eduardo Dato, 3 (Edificio AGE)
  • C/ Santa Engracia, 48
  • C/ Rafael Calvo, 31
  • Metro
  • Iglesia1
  • Rubén Darío5
  • Bilbao41
  • Alonso Martínez4510
  • Autobús
  • Santa Engracia (L3)
  • Eduardo Dato (L40 y 147)
  • General Martínez Campos (L5,16 y 61)
  • Almagro (L7)
  • Trafalgar/Francisco de Rojas (L37)
  • Sagasta (L21)

Programa de ayudas para la digitalización de pequeñas empresas, microempresas y personas en situación de autoempleo, dentro del programa KIT DIGITAL, regulado en la orden ETD/1498/2021, de 29 de diciembre por la que se aprueban las bases reguladoras de la concesión de ayudas para la digitalización de pequeñas empresas, microempresas y personas en situación de autoempleo, en el marco de la Agenda España Digital 2025, el Plan de Digitalización Pymes 2021-2025 y el Plan de recuperación, transformación y resiliencia de España – financiado por la Unión Europea – Next Generation EU (Programa Kit Digital).

Logo del Plan de Recuperación, Transformación y Resiliencia Logo financiación UE
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